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Frequently Asked Questions
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What is Glorian Member Club?
The Glorian loyalty program provides Gloria Hotels & Resorts guests many privileges and discounts. Beside these, we offer our guests tailor made benefit packages and special services - we aim to strengthen the bond between our guests and the Gloria brand.
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How to become a member of Glorian Member Club?
You can apply for the Glorian Loyalty Program with the application form at our website, or by filling out the form at Gloria Hotels & Resorts.
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Do I have to pay a fee to become a Glorian Member Club member?
No. The program is totally free of charge.
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Is it required to accept the terms and conditions to become a member?
To complete the membership and take advantage of the Glorian Member Club program benefits, terms and conditions must be accepted.
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Will I automatically earn points from my accommodation and spendings?
You always should inform the Front Office staff at check in that you are Glorian member to earn points.
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Can I receive points from my past holidays before I became a member?
It is not possible to earn points from past holidays. All guests start to earn points after they have activated their account.
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Where can I find details about the Glorian Member Club benefits and privileges?
Information about Glorian Member Club program and its benefits are available on the website and at Gloria Hotels & Resorts properties.
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Is it possible to transfer points between different memberships?
Glorian Member Club is a personal loyalty program, it is not possible to transfer points to another membership.
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Is there an expiration date for the campaigns and specialised offers?
The campaigns and specialised offers of the Glorian Loyalty Program must be used before the expiration date. You will be notified of the expiration date of the campaigns.
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I don't want to receive e-mails or SMS from Gloria Hotels & Resorts. What should I do?
Communication preferences can be changed from the Gloria Hotels & Resorts Call Centre and loyalty program website.
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How can I update my membership information?
Membership information can be changed/updated from the Gloria Hotels & Resorts Call Centre and loyalty program website.